Shipping Policy | Wigy Hair Delivery & Shipping Information

Shipping Policy

We are committed to delivering your Wigy Hair products quickly, safely, and efficiently.

Below is everything you need to know about our shipping process.

Last Updated

23 October 2025

Order Processing

Fast Dispatch

Orders are processed within 1 business day (Mon–Fri).

📩 Confirmation

Tracking details sent via email/SMS after dispatch.

📅 Weekend Orders

Processed on next working day.

Domestic Shipping (India)

Shipping Partner Delhivery & trusted carriers
Prepaid Orders Free Shipping
COD Charges ₹300 (Non-refundable)
Delivery Time 5–7 Business Days

International Shipping

Shipping Partners DHL & FedEx
Delivery Time 7–10 Business Days
Shipping Cost Calculated at checkout

Customs, Duties & Taxes

🌍 Customer Responsibility

Import duties & taxes are paid by the customer.

💳 Payment Required

Must be paid to courier or customs authority.

📄 KYC Compliance

Documents may be required for clearance.

Failure to Pay

No refund if shipment is rejected or destroyed.

Track Your Order

Once your order is dispatched, you will receive a tracking number. Use it to track your shipment:

  • Delhivery: https://www.delhivery.com
  • DHL: https://www.dhl.com
  • FedEx: https://www.fedex.com

Possible Delays

📍 Incorrect Address

Wrong address or contact details may delay delivery.

🚪 Customer Unavailable

Missed deliveries can cause delays.

🎨 Customization Time

Color matching may extend processing.

🌧 External Factors

Weather, festivals, or disruptions may affect timelines.

Address & Delivery Responsibility

  • Ensure correct address and phone number
  • We are not responsible for incorrect details
  • Provide availability during delivery

Mandatory Unboxing Video

Please record a clear unboxing video from opening the courier seal. This is required for any damage or missing product claims.

Need Help?

Email support@wigyhaironline.com
Phone +91-9773536378

Wigy Hair Delivery Promise

⚡ Fast Processing

📦 Secure Packaging

🌍 Reliable Global Shipping